Privacy Policy

Last Updated: June 28, 2025

Welcome to The Art of Speaking ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (the "Website") or engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

a) Information You Provide Directly:

Name, Email Address, and Phone Number (e.g., when you fill out a contact or booking form)
Billing Information (e.g., when you purchase a course)
Any communications or feedback you provide

b) Information We Collect Automatically:

IP address and browser type
Usage data (e.g., pages visited, time spent on the site)
Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Respond to enquiries or support requests
Process bookings and payments
Deliver course-related updates and information
Send occasional marketing or newsletter emails (with opt-out option)
Monitor and improve our website performance and user experience

3. Legal Basis for Processing (Under GDPR)

If you are located in the UK or EU, we only process your personal data under a valid legal basis, including:

Your consent
To perform a contract (e.g., course booking)
To comply with legal obligations
Our legitimate interests (e.g., improving services)

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Payment processors (e.g., Stripe, PayPal)
Email service providers (e.g., Mailchimp, Brevo)
Analytics providers (e.g., Google Analytics)
Legal authorities, when required by law

All third-party providers we work with are GDPR-compliant and bound by strict confidentiality.

5. Data Retention

We retain personal data for as long as necessary to:

Fulfil the purpose it was collected for
Comply with legal, financial, or reporting obligations

You may request deletion of your data at any time (see Section 8).

6. Cookies & Analytics

Our website uses cookies to:

Understand visitor behaviour
Improve website performance
Remember user preferences

You can control or delete cookies through your browser settings. Disabling cookies may affect the website's functionality.

7. Email Marketing

If you opt into our mailing list, we may occasionally send updates, promotions, or relevant content. You can unsubscribe at any time via the link at the bottom of each email.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct or update inaccurate data
Request deletion of your data
Object to or restrict certain types of processing
Withdraw consent at any time

To exercise your rights, email us at: [hello@theartofspeaking.co.uk]

9. Security

We take appropriate technical and organisational measures to protect your personal data, including secure servers, encryption, and access controls.

However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

The Art of Speaking
Email: hello@theartofspeaking.co.uk
Website: [www.theartofspeaking.co.uk]